If you cannot see yourself when recording the practice question, it is most probably because the webcam has not been allowed in your browser. Here is the error message that you will see:
On Internet Explorer, here is what you need to do to allow the webcam to work:
- Click on the little padlock on the very right of the URL bar:
- You can then allow the webcam directly in the menu which is displayed.
If you need assistance or extra information, you can contact our technical support on +44 56 0375 0086 or by email at email@example.com or during your language test via our online chat.