EASYRECRUE - Frequently Asked Questions Help Centre home page
Submit a request
Sign in
  1. EASYRECRUE - Frequently Asked Questions
  2. EASYRECRUE Live - Live video interview
  3. During my live interview

During my live interview

  • What browser is most suitable for doing my live interview?
  • The technical tests show that my internet connection is too slow to take my language test?
  • How do I connect to my router with a cable connection?
  • How can I use my phone as a router to do my live interview on my laptop? (Android)
  • How can I use my phone as a router to do my live interview on my laptop? (Apple)
  • My webcam is not detected, what should I do? (Windows)
  • My microphone is not detected, what should I do? (Mac)
  • I cannot hear myself when I do the technical test question? (Google Chrome)
  • I cannot hear myself in the technical test? (Mozilla Firefox)
  • I cannot hear myself in the technical test? (Internet Explorer)
  • I do not have a microphone installed on my computer, what should I do?
  • My webcam is not detected, what should I do? (Windows)
  • My webcam is not detected, what should I do? (MacOS)
  • I do not have a webcam installed on my computer, what should I do?
  • I cannot see myself in the technical test. (Google Chrome)
  • I cannot see myself when recording the test question? (Mozilla Firefox)
  • I cannot see myself when recording the test question? (Internet Explorer)
  • A plugin is required in my browser, what should I do?
  • Can I log in via a professional computer or via a public or shared network?
  • I am experiencing problems during my live interview, what can I do?
  • I am recording my live interview on my smartphone and I have received a call, what can I do?
EASYRECRUE - Frequently Asked Questions
Español Français Italiano
Powered by Zendesk