If the image of the test question is of poor quality or jerky, this is what we suggest you check:
- Make sure that you do not have several webcams enabled on your computer, which can create interference.
- Make sure you do not have other applications that use the webcam open (Skype for example).
- If you use an external webcam, check that it is plugged into the “webcam” socket of your computer.
You can also record your language test on an iOS or Android tablet or a smartphone by downloading our EasySPEAKing app. You will find the login code in the invitation email.