If you are experiencing problems during your pre-recorded interview video, do not panic!
We are here to help you :)
First of all remember to check the remaining time to complete your interview. This information is provided in the invitation email.
You then have several ways of contacting us so that we can help you:
- During your pre-recorded interview video, you have access to our online chat, so do not hesitate to put your questions to us as one of our consultants will be pleased to reply and help you
- Besides the online chat, if the application closes for example, you can also contact us by email at firstname.lastname@example.org or by phone on +44 56 0375 0086 if you are based in EMEA
- Or email@example.com if you are based in the US.